Bookings are made subject to the following terms and conditions.
Advanced purchase rates – these rates are paid for in full at the time of booking and are non-refundable should the guest need to cancel.
Flexible rates – the flexible rates are paid for on the day of arrival to the hotel and can be cancelled 48 hours prior to arrival without charge. If the booking is not cancelled 48 hours before arrival and the guest needs to cancel the full payment for the first nights stay will be taken.
A credit or debit card is required to secure the room booking. All card details are processed through Secure Trading to ensure the best safety for our guests.
All rates are inclusive of VAT.
Please be aware that we only have two family room for four and the configuration is different in both of them, one of these rooms has two double beds in and the other has one double bed and two single beds. If the guest would like to specifically request one of these rooms they can do so and everything will be done to make sure that they get their request but we reserve the right to use either of these rooms for a group of four.
Family rooms of three consist of one double bed and one single bed.
Infants can stay for free within the age range of 0-3 years.
A guest is classed as a child between the ages of 4 and 14 years old.
Any damage to the room caused by the guest will incur a damage charge.
Our hotel is strictly non smoking in all areas including the hotel rooms. Any guest that smokes in the room will be liable to a £100 fee
Arrival / Departure
Rooms are available from 3pm on the day of check-in and must be vacated by 10am on the day of departure.